“Chandler is actually so helpful to myself when i needed to cable funds from my personal express coupons once the earnest currency and also as closing costs for my the condo during the early and you can late-July this year. The girl solution if you ask me (a complete stranger!) are exemplary. “
On the customer care personnel exactly who address the brand new phone calls, toward team about actual houses, into on the web services and you can staff, on the mortgage (hello Tamica) and you may home loan team (hello Cecelia!
“My partner and i has just transferred to Arlington to possess functions and you can we had been most happy to find property in the region. I realized right away exactly how aggressive the true property markets has arrived, however, i did get a hold of a home and you may we’re thrilled if the bring try approved. Fundamentally, we had been capable help save many in the process. Your party at DOCFCU, particularly, Edmund, Octavia and you will Tomika, produced all the difference for people to locate all of our desire owning a home within our the fresh city, and ought to yes getting noted for their selflessness and you will heading more than and you may past for a few the latest users. We have been eternally grateful on it and you will be professionals getting lifetime because of this.”
I don’t faith such unique customization might have actually ever took place at a bank
“Sophisticated customer service within my auto loan feel. Briana provided me with timely call-back contained in this half an hour from myself calling this lady out-of a question from the my personal financing and you will automobile to acquire feel. We totaled my early in the day automobile and i was speaing frankly about a lot however, she made the whole ordeal one to into the info. We observed your own institution by the various other colleague from exploit because I found myself raving regarding Navy Federal and you can she said perhaps you have been aware of DOCFCU. We considered over it and chose to capture a spin out of they and I am pleased I did. Since the Briana helped me feel just like I was the actual only real buyers together fast responses.”
“I’ve an informed connection with my borrowing partnership! I am talking about most, who’ll point out that regarding a financial institute?! Typically, DOCFCU personnel and you will services agents have the ability to seen me as a result of creating credit, get yourself ready for very first time homeownership, selling my domestic and loved ones drama just after drama-due to happy times and hard season. I’m always confronted with determination, reliability, and you will generosity-every time. Every time. ), each step of means this has been the grade of perfection that’s modeled. I truly appreciate getting an associate and simply extremely wanted to show my appreciation and you can fancy. I will end my personal phone calls with “Like my personal Credit Connection”. It’s the most practical way I’m able to think of to share with you my respectful gratitude.”
“I have been an effective DOCFCU user for several years. This present year We grabbed benefit of their payday loans FL very reasonable car finance bring of five year step 1.89%. This new dealer where I bought the auto screwed-up within the arranging to own my personal registration and you can titling within the Maryland. Orise treated the loan and you will presented special cocern and perseverance inside finalizing the mortgage. Orise is a unique and you can wonderful investment to DOCFCU and all of of the players.”
“I have been a member for a long time and you may has just refinanced my mortgage having DOCFCU. There were a couple ladies in the mortgage department that forced me to enormously and you may left me cutting edge every step of one’s method. There were some challenging products in the act (that was questioned) and that i got some technology dilemmas, on my stop, during the submission some of the required paperwork. Cecilia grabbed enough time to go far above to help myself that have men and women issues. Each other girls (Cecilia and you can Cindy) are perfect possessions for the team. The patience and you may customer service is actually excellent, and i also would not think twice to have fun with DOCFCU getting my personal upcoming financial need.”
